REFUND AND RETURNS POLICY
Thank you for choosing www.flexbuynow.com. We are committed to ensuring that you are completely satisfied with our products. Below is a detailed description of our Refund and Return Policy:
Return Conditions
Return Period: You have 30 days from the date you received the item to return the item.
Item Condition: The returned item must be unused and in its original packaging.
Proof of Purchase: Proof of purchase, such as an order number or shopping receipt, must be provided for return.
Non-Returnable Items
Please note that the following types of items are not eligible for the return policy:
Opened software products
Customized items
Personal care items
Gift cards
Downloaded digital content
Return Process
To initiate the return process, please follow the steps below:
Contact Customer Service: Please contact our customer service team via our email or phone with your order details and the reason for your return.
Get Return Authorization: Upon approval, we will provide an authorization number for your return request.
Package the returned item: Please package the item together with the original packaging and all accessories, and ensure that the packaging is secure.

Mailing the item: Mail the item to the return address we provide. Please keep the mailing receipt for tracking.

Receiving and processing refunds: After receiving the returned item and inspecting it, we will process your refund within 5 to 7 business days.
Refund methods
Refund to original payment method: The refund will be made through your original payment method.
Credit in-store: If applicable, we can also provide in-store credit in lieu of a refund.
Exchange policy
If you need to exchange the item, please state it when returning the item. All exchanges are subject to stock availability.